OPEN POSITION

Join Our Mission at TradeSpace – We're Hiring a Community Assistant!

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About TradeSpace: At TradeSpace, we don't just provide workspace solutions; we cultivate environments where creativity and collaboration thrive. As a forward-thinking company, we are on a mission to build not only spaces but also a community where every member can achieve their fullest potential.
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Who We're Looking For: Are you a student or fresh graduate looking to kickstart your career? We are seeking dedicated and enthusiastic Community Assistants to join our dynamic team. No prior experience is necessary – we will provide all the training and support you need to succeed. If you are hardworking, passionate about learning, and eager to overcome challenges, we want to hear from you!

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Key Responsibilities:‍

Member Acquisition:

• Lead Tours for Potential Members: Conduct engaging and informative tours, showcasing the value of TradeSpace to potential members.
• Monitor Existing Deals: Keep track of ongoing negotiations and support the sales process to ensure timely progress.
• Follow Up: Maintain contact with potential members after tours, providing additional information and answering questions to facilitate their decision-making process.
• Close Sales: Assist in closing deals by negotiating terms that meet both the needs of the member and the objectives of TradeSpace.

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Member Retention:

• Onboarding New Members: Provide a seamless onboarding process for new members, familiarizing them with our facilities, services, and community.
• Member Experience Management: Actively manage the member experience by promptly addressing requests and resolving issues to prevent disruptions in their workspace experience.
• Inventory Monitoring: Regularly check and restock essential supplies such as coffee, printer materials, and snacks to maintain a functional and comfortable workspace.
• Day-to-Day Troubleshooting: Quickly troubleshoot and resolve any day-to-day issues, ensuring minimal impact on daily operations and member productivity.

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Community Engagement:

• Member Interaction: Engage with members regularly to understand their needs, gather feedback, and foster a supportive community atmosphere.
• Event Organization: Assist in organizing community events and activities that promote networking, learning, and collaboration among members.
• Issue Resolution: Address any member concerns or complaints promptly and effectively, ensuring a positive and cohesive community experience.

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Skills We Are Looking For:

• Customer Service: Empathy, adaptability, clear communication skills, and patience.
• Sales: Communication, active listening, presentation, negotiation, and relationship-building.
• Technical Proficiency: Ability to manage various digital tools and platforms effectively.
• Problem-Solving: Strong analytical skills to quickly address and resolve issues.
• Teamwork: Ability to work collaboratively with other team members and support the Community Lead in achieving overall goals.
• Adaptability and Ability to Learn Quickly: Flexibility to adapt to changing situations and quickly pick up new skills and knowledge.

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Requirements:

• No prior experience required – we will teach and train you on everything needed.
• Excellent communication and interpersonal skills.
• Strong problem-solving abilities and the capability to operate effectively in a fast-paced setting.
• High school diploma or equivalent; an interest in hospitality, business administration, or a related field is a plus.

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What You Can Expect:

• Dynamic and Impactful Role: Step into a challenging position where your skills and talents directly contribute to achieving TradeSpace’s mission and objectives.
• Growth and Development: Access ongoing training and development opportunities, particularly in customer service and community management, to help you grow as a professional.
• Supportive Environment: Join a team committed to constant improvement, where you will find a supportive group of colleagues driven by the same goal to innovate and excel.
• Competitive Compensation and Benefits: Benefit from a competitive salary and comprehensive package that includes health insurance, a pension plan, and much more.

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A Day in the Life of Our Community Assistant: Your day starts by greeting members with a smile, making sure the coffee is stocked, and the workspace is ready. Suddenly, the power goes out in an office—no problem, you’ve got it covered. Next, you give engaging tours to prospective members, showcasing what makes TradeSpace special. Midday, the bay door to the warehouse isn’t working, and members can't offload their goods. You coordinate to fix it quickly. Someone needs help with the coffee machine? You guide them through it. The printer’s down, and members are waiting for their documents—you jump in and get it working. Finally, you wrap up the day with a 30-minute team meeting to review and prepare for tomorrow. How do you balance it all? Your friendly, problem-solving attitude makes it all possible.

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Think You’re the Right Fit? Here’s How to Join Us:

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‍Step 1: Submit Your Application

Complete our online application form, submitting your resume and any other relevant materials. Highlight your skills and experiences that directly relate to the role.
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Step 2: Phone Conversation

If your application aligns with our needs, you will be contacted for a phone conversation to understand your background and skills better and provide an opportunity to learn more about TradeSpace.
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Step 3: Interview Process

Engage in in-depth interviews with our team members and hiring managers to assess your fit for the team and give you a clearer view of our work environment.
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Step 4: Spend A Day With TradeSpace

Experience a day with us at TradeSpace to help both you and us make an informed decision about how well the role aligns with your career aspirations and if you are the right fit for our team dynamics.
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Step 5: Job Offer

Successful candidates will receive a formal job offer to become part of the TradeSpace team. We look forward to seeing the contributions you will bring.
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Don't just search for another job! Seek a role that offers more—a chance to be part of something greater. At TradeSpace, you'll find a journey that not only challenges you but also enriches your professional life, providing opportunities to make a real difference. Are you ready to step up and impact our community?
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Apply now and become a vital part of the TradeSpace mission!

Send you CV and Cover Letter to anastasiia@gotradespace.com